New users start here

Walk-in IT support is available M-F, 8 am - 5 pm at the Service Desk in room 1112Q, just to the left as you enter the Law Library (map).

Urgent requests can be submitted by phone at 310.825.4689. You can also submit a service request by emailing the Help Desk at help@law.ucla.edu or by signing in and clicking the New Ticket button at the top of the screen.

Before creating a new service request, we encourage you to click the Service Catalog button to access our list of helpful forms that can walk you through standard service requests, such as for a new laptop.

This portal also has a growing list of searchable FAQs in the Solutions knowledgebase. These supplement the many online documentation and training videos on the IT Communications Site and our Bruin Learn Help site.

Please let us know if there are other instructions that you'd like to see added to this site.